Communicating Assertively & With Confidence is a 1 day session designed to help participants recognise the differences between Passive, Aggressive and Assertive behaviours, and develop more assertive communication strategies.
Timing: 1 day
Attendees: All
Follow up sessions, ongoing support and resources are available
Key topics include:
- What is Assertiveness?
- The Benefits of Being Assertive
- Differences between Passive, Aggressive and Assertive Behaviours
- The effects on you when you are Passive, Aggressive or Assertive
- The effects on others when you are Passive, Aggressive or Assertive
- Cultivating verbal assertion skills
- How to present ideas and information assertively
- Being ‘Other’ aware and not taking it personally
- My Personal Action Plan
- The Practice Of Doing It Now
Participants will come away understanding the benefits of being assertive to themselves and others. Through regular practice they can develop their confidence when communicating idea and information.
Speak to us about your needs.
Talk to us, our advisory team, and we’ll be able to advise you on the best solution for your business.
Barrett Sales Blog
Apple’s Call Screening: A Game-Changer for Smarter Prospecting in Sales & PR: In 30 seconds
Apple’s iOS 26 call screening feature, requiring callers to state their name and purpose before the phone rings, is reshaping cold calling. With over half of Australia using iPhones, this...
Why Manners & Courtesy Remain Vital in Today’s Individualistic World: In 30 seconds
In a business world that often rewards a "cut-throat" ethos, the deliberate practice of manners remains a vital strategy for building sustainable success. True courtesy goes beyond pleasantries;...
Starman Collaboration: Finding Magic in Togetherness the Bowie Way: In 30 seconds
Welcome to the first article in our Rebel Rebel series exploring how to lead, sell, co-create and collaborate the Bowie way. When one of our tech security clients won a multimillion-dollar...
Looking Beyond “Can I Help You?” – The True Purpose of Retail Sales: In 30 seconds
Retail done right is not about pushing products — it’s about helping people. When we approach customers with genuine curiosity, purposeful care, and acknowledgment, we build trust and...
Coaching vs Policing: Leading B2C & B2B Sales Teams to Mastery: In 30 seconds
Coached sales teams consistently outperform policed ones by 10–20%. Why? Because coaching fosters confidence, critical thinking, and meaningful client engagement—whereas policing drives...
