Communicating Assertively & With Confidence is a 1 day session designed to help participants recognise the differences between Passive, Aggressive and Assertive behaviours, and develop more assertive communication strategies.
Timing: 1 day
Attendees: All
Follow up sessions, ongoing support and resources are available
Key topics include:
- What is Assertiveness?
- The Benefits of Being Assertive
- Differences between Passive, Aggressive and Assertive Behaviours
- The effects on you when you are Passive, Aggressive or Assertive
- The effects on others when you are Passive, Aggressive or Assertive
- Cultivating verbal assertion skills
- How to present ideas and information assertively
- Being ‘Other’ aware and not taking it personally
- My Personal Action Plan
- The Practice Of Doing It Now
Participants will come away understanding the benefits of being assertive to themselves and others. Through regular practice they can develop their confidence when communicating idea and information.
Speak to us about your needs.
Talk to us, our advisory team, and we’ll be able to advise you on the best solution for your business.
Barrett Sales Blog
Rebel Rebel Authenticity: Bowie’s Blueprint for Being Real in Business: In 30 seconds
Authenticity isn’t soft: it’s a bold act of leadership. David Bowie’s evolution, especially during his Berlin years, shows how stepping out from behind the mask unlocks trust, emotional...
Humans-in-the-Loop: Selling Smarter with AI: In 30 seconds
As AI reshapes sales, success hinges not on replacing people, but on partnering with machines. The “human-in-the-loop” model lets AI do the heavy lifting -analysing data, predicting...
Why Leader-Led Learning Works: Lessons from a Standout Client: In 30 seconds
In over 30 years of experience, we’ve seen that real cultural change comes when leaders take ownership and drive learning from the top. One standout client, a financial services organisation,...
Why Your Reputation IS Other People’s Business AND How Not To Care: In 30 seconds
Reese Witherspoon’s call to ignore others’ opinions promises freedom, but in business, reputation, shaped by what’s said when you leave the room, drives success. Harvard Business Review...
Your Clients Don’t Want Your Product (And Why That’s Great News): In 30 seconds
Nobody wants a mortgage: they want a home. Nobody wants insurance: they want peace of mind. This truth applies to almost every product: clients don’t want what you sell, they want what...
