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Quotes: Random

Mother Teresa: We think sometimes that poverty is only being hungry, naked and homeless. The poverty of being unwanted, unloved and uncared for is the  greatest poverty. We must start in our own homes to remedy this kind of poverty

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Find out more about how we can work together.

Request information or pick up the phone and call 03 9533 0000.

Working to Achieve Collaboration and Cooperation

Achieving Collaboration & Cooperation is a 1 day session designed to introduce people the 5 key principles of collaboration and cooperation.

Mind Your emotions Training Module 1

Timing: 1 day
Attendees: All
Follow up sessions, ongoing support and resources are available.

Key topics include:

  • Tackling the common enemy - Waste
  • How to reduce waste in relationships
  • The Power of Collaboration, not competition
  • Trust, cohesiveness and building trust in team relationships
  • Acknowledging the big picture, there's something bigger than you
  • Learning to argue fairly using the Disputation Quadrant
  • 4 questions for dealing with dealing with objections
  • Being self aware – emotions in the workplace
  • Feel, own and explain your emotions
  • Active listening techniques – enhance your listening abilities to really hear what is being said
  • My Personal Action Plan
  • The Practice Of Doing It Now

Participants will come away with an awareness that without each others' support we cannot achieve our goals and realise our future. They will aquire strategies and techniques to apply in their daily life.

 

 
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Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.

Emotions matter at work as Emotions affect the way people think and make decisions. For example they are not hiring a candidate because "Something just didn't feel right", or trying a different approach when dealing with a disgruntled customer or planning how to help an under-performing team member succeed.

Emotions also influence how people behave and interact at work, contributing to the tone of voice, body language, facial expressions.

So you can benefit from developing workplace Emotional Intelligence as Emotional Intelligence makes a difference in the workplace. For example, more effective leaders communicate how they feel to inspire amd generate confidence from others, high performing sales professionals think more about how their customers feel to strengthen their selling relationships, cohesive teams are more aware of how emotions help and hinder the team's performance.