conduct Australian based research, cross reference with latest international research on sales, service, management, team and workplace performance, commercial, scientific & evidence based approach that supports a holistic business performance culture

Enhanced emotional intelligence transforms entire companies when applied to all levels and roles, or it can be used to improve individual business functions such as leadership, sales, and customer service.

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"The past, present, and future mingle and pull us backward, forward, or fix us in the present. We are made up a layers, cells, constellations." - Anais Nin
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Fact Sheet

Since 1995 we have

  • Won the 1997 Telstra and Victorian Government Small Business Award
  • Built the first Australian multi-level Sales Competency Dictionary based on Australian and International research
  • Profiled 40,000+ people in sales, business development and leadership
  • Trained 10,000+ people in Australia, New Zealand and Asia-Pacific
  • Mapped 100+ different sales roles

Who we are

Barrett is not just a sales training provider; we are an end-to-end consulting practice with a prominent reputation in the Australian market as trusted experts and advisors in creating high performing, sustainable people and teams. We have a unique position in the marketplace with research and IP specifically in the Australian sales competency space that ensures we deliver culturally relevant and results oriented projects.

What we do

Through proprietary models, behaviour change processes and personal insight, underpinned by our Competency model, we work in partnership to help individuals and organisations adopt proven processes and productive behaviours and make them a 'way of life'. This then leads to increased professional and personal confidence and competency, client loyalty, revenues and profit.

What makes us different

  • Our approach is grounded in the powerful coupling of knowledge and insight
  • Providing access to both knowledge and insight allows for the cultivation of wisdom
  • Results through working with the whole person, aligning intentions and actions to purposeful strategy
  • Our work is guided by the Barrett Sales Philosophy 'Everybody lives by selling something'

Our value to clients

Our clients value the holistic approach we take in working alongside them to create excellence through purposeful action and sustainable cultures. They are able to achieve individual and organisation results.

The organisation:

  • An effective and aligned culture staffed by purposeful, skilled, effective individuals, teams and leaders
  • Better quality revenue growth and retention with existing clients
  • Increased 'new to business' clients
  • Happier, more satisfied clients

The individual:

  • Resourced to think about their role and business and make decisions and take action based on evidence
  • Resourced to self correct and take personal responsibility for their attitudes, actions and results
  • Increased awareness about where they fit in the business and in the broader scheme of things
 

Welcome to Barrett, advocates for the philosophy 'Everybody lives by selling something'.

Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.

Emotions matter at work as Emotions affect the way people think and make decisions. For example they are not hiring a candidate because "Something just didn't feel right", or trying a different approach when dealing with a disgruntled customer or planning how to help an under-performing team member succeed.

Emotions also influence how people behave and interact at work, contributing to the tone of voice, body language, facial expressions.

So you can benefit from developing workplace Emotional Intelligence as Emotional Intelligence makes a difference in the workplace. For example, more effective leaders communicate how they feel to inspire amd generate confidence from others, high performing sales professionals think more about how their customers feel to strengthen their selling relationships, cohesive teams are more aware of how emotions help and hinder the team's performance.

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PO Box 277, Caulfield South, VIC, Australia, Phone +61 3 9532 7677, Send an Email to us