emotional intelligence, leadership emotional intelligence, mind your emotions, sales training, sales consulting

Enhanced emotional intelligence transforms entire companies when applied to all levels and roles, or it can be used to improve individual business functions such as leadership, sales, and customer service.

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EI: The Seven Skills

EI: The Seven Skills

Emotional Intelligence comprises seven specific EI skills. The table below presents a definition of each skill and outcomes that can be achieved from displaying each skill effectively at work.       ...  read more >

EI: Value of Workplace Assessment

EI: Value of Workplace Assessment

Organisations increasingly seek a competitive edge in identifying and selecting employees. In a labour tight market, being recognised as an Employer of Choice means organisations can continue to attract the best can...  read more >

EI: What is it?

EI: What is it?

Emotional Intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employe...  read more >

EI: Why assess it?

EI: Why assess it?

Emotional Intelligence adds additional information above traditional cognitive and personality measures. For example, research into the additive value of IQ, Personality and Emotional Intelligence on leadership ef...  read more >

Mind Your Emotions ®

Why the name you ask? Well ..

Emotional Intelligence is becoming a hot topic in the business world. However, many people are unsure of what Emotional Intelligence actually is and how it can have an impact at work.

Emotions matter in your workplace
Emotions affect workplace decisions and strategies every day. Ask yourself:

  • Have you ever decided not to hire someone because 'something just didn't feel right'?
  • Would you ask your boss for more resources when the boss is having 'a bad day'?
  • Do you take a different approach when dealing with a disgruntled customer?
  • How might you help motivate an under-performing team member to succeed?

Emotions influence your behaviours at work
The emotions you experience at work also influence the behaviours you display to others, including:

  • tone of voice
  • body language
  • facial expressions

At Barrett we incorporate Emotional Intelligence into our Sales Training, Sales Consulting and Sales Resources, we call this "Mind Your Emotions ®" and is used in a variety of our courses.

Mind Your Emotions ® is a registered trademark of Barrett Consulting.

BARRETT was established in 1995 and is based in Melbourne, Australia. We work with a wide range of businesses across industry including extensive experience the Banking & Finance, Building, Healthcare, Manufacturing and Services sectors.

See more about us in the About Us section.

 
 

Welcome to Barrett, advocates for the philosophy 'Everybody lives by selling something'.

Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.

Emotions matter at work as Emotions affect the way people think and make decisions. For example they are not hiring a candidate because "Something just didn't feel right", or trying a different approach when dealing with a disgruntled customer or planning how to help an under-performing team member succeed.

Emotions also influence how people behave and interact at work, contributing to the tone of voice, body language, facial expressions.

So you can benefit from developing workplace Emotional Intelligence as Emotional Intelligence makes a difference in the workplace. For example, more effective leaders communicate how they feel to inspire amd generate confidence from others, high performing sales professionals think more about how their customers feel to strengthen their selling relationships, cohesive teams are more aware of how emotions help and hinder the team's performance.

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